WARRANTY Information
At J &D General Construction LLC (J&D), all work will be
completed in a substantial workmanlike manner according to
standard practices. All of our employees are trained to prepare,
set up, place and finish concrete to the highest of industry
standards. We work hard to keep up to date on the latest products
and techniques as well as work with our suppliers and concrete
producers to provide you with the highest quality materials. We
take great pride in our work and will do everything we can to
satisfy you as a customer. However, all of our concrete work is
created by humans and even under the closest supervision
possible, small imperfections can and will be expected. Despite
the skills of our workmanship, the quality of our materials and the
strength and durability of concrete, our product is not without its
inherent flaws. The information that follows provides some of the
common issues that you can expect when working with concrete
and provides suggestions on customer care and usage. If we are
presented with an issue that exceeds the regular industry
standard, we may repair or replace, as determined at the sole
discretion of J&D General Construction LLC. Notice is given that
all repairs are promised to return the subject to it's as built
integrity - not to its as-built appearance. No warranty is
expressed/implied regarding the cosmetics of the repair. The
subject's appearance will be considered secondary to it's long-
term functionality and durability.
Concrete can be damaged by many factors beyond J&D’s control.
Damage from wear and tear, de-icers, chemicals, equipment,
vehicles and other things are out of J&D’s control and are not
covered by this Limited Workmanship Warranty. J&D General
Construction LLC is not liable for repair conditions caused by
misuse or abuse, ground settlement, winter conditions, accidents
or acts of God.
This warranty does not apply to, and is waived by the homeowner
as to, any construction work that has been subjected to an
accident, misuse and/or abuse, nor does it apply to any
construction work that has been modified, altered, defaced,
and/or had repairs made/attempted by the homeowner or others.
This Limited Workmanship Warranty expires one year from the
date of completion of the project.
WHAT TO EXPECT:
CRACKS - Concrete will crack at any point during its lifetime. We
don't like it either but it will happen so we CANNOT guarantee
that concrete will not crack, even in spite of all precautions having
been taken. Control joints are placed in concrete slabs to help
control random cracking. If a crack appears, we may be able to
assist in the prevention of further cracking. The industry standard
for repair or replacement for cracked concrete is greater than ¼”
of an inch displacement either in height or gap. Cracks that
exceed ¼” of an inch in height or gap may warrant repair or
replacement. If we determine that repair or replacement is
required, we will replace or repair only the affected area. Repair of
concrete cracks with caulk or mortar will be considered an
acceptable form of repair. For aesthetic purposes, smaller cracks
may be filled with a waterproof concrete caulk. While this may
reduce the appearance of the crack, it should be noted that there
will be a color and texture variance between the original concrete
and the caulking. PLEASE NOTE: Surface or hairline cracks may
not be covered. Top coats and caps over existing concrete are
NOT covered.
FLAKING or POPPING: While concrete is very durable, it is not
always without flaws. Harsh weather may cause the surface of
your concrete to flake or pop off. It is possible that a stone or
stone(s) close to the surface will be exposed but such exposure
WILL NOT compromise the integrity of the slab. We are unable to
warranty any damages caused by harsh weather as mother
nature always has the upper hand on us. The industry standard
for repair or replacement for flaking or popping concrete is a
minimum of 20% of the total work area being affected. Depending
on the issue, we may warranty flaking or popping concrete if 20%
or more of the total work area is affected. If repair or replacement
is required, we will repair or replace only the affected area.
DISCOLORATION: It is NOT possible to match the color of your
existing porch, sidewalk, driveway, etc. Sometimes different pours
on larger jobs are subject to variation in color. Color variations are
minor and may fade within time. If you are considering replacing
only a section or sections of an existing driveway, patio or
sidewalk, please be aware that a color difference is very likely
(newly poured section vs. older section). It may be very noticeable
and may take years to blend together.
Despite our best efforts, minor discoloration can still occur. There
are a variety of different factors (such as: variations in slump,
cement type/brand, finished texture, timing of operations, the
curing process, choice of release agents, surface treatments,
humidity and other weather conditions, age of concrete, etc.) that
can and may produce distinct variations in color appearance.
Color variation is not covered by this warranty.
SHIFTING and SETTLING: It is common for driveways,
sidewalks, porches, patios and garage floors to have some
cracking or shifting over time. This is not necessarily a sign of
poor workmanship. There is no way for us to prevent sub-grade
settling, underground root growth or shrinkage of the subsurface
layers. We CANNOT warranty against settling because the sub-
grade level is beyond our control.
FROST HEAVE and CRACKING: Throughout any given winter
there are many freeze-thaw cycles. During these events your
concrete is likely to heave but will also most likely settle back to
its normal elevation again. However, your concrete is susceptible
to cracking during the frost heave event. Cracking related to frost
heave is not a warranty issue.
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FINISHES: Interior surfaces are generally finished smooth
(basement floor, garage, sometimes porches and patios). A
smooth finish allows for easy maintenance. Please be aware that
smooth finishes are VERY slippery when wet. Exterior concrete
such as walks and driveways are broom finished. A broom finish
is less slippery and designed to be walked upon even when wet.
Stamped surfaces and stained surfaces are sealed to help
maintain the beautiful characteristics of the color and design. The
sealer used will cause a slippery surface when wet. Please view
the information provided below regarding the use and importance
of sealers. Additionally, surfaces which are stamped or stained
will require maintenance; how frequently is out of our control.
CUSTOMER CARE:
THE DO NOT'S:
Do not drive on "new" concrete for at least 7 days.
Do not walk on "new" concrete for the following 24 hours.
Do not allow water to drain beneath the slab as this may cause
settlement cracks.
Do not use salt or other de-icing chemicals on the concrete (This
is especially harmful during the first winter). Concrete should
never be exposed to salt or other deicer chemicals, as this
causes a chemical reaction at the surface of the slab.(Please
note this limited warranty does not cover any peeling or
scaling that results from use of chemicals or deicers). If at all
possible, hose off your car of any street salt before parking on
concrete.
1) Do not allow your dog's urine on your decorative concrete.
Dog urine is extreme acidic and can cause damage to your
decorative concrete. We recommend cleaning it as soon as
you witness it.
RE-SEALING DECORATIVE CONCRETE:
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It is important to note that we do not warranty sealer related
failures. Surface maintenance is out of our control as heavy
traffic, heavy use and severe weather may and can negatively
influence the performance of the sealer. The care and
maintenance of decorative concrete is the homeowner's sole
responsibility. The frequency with which you should reseal your
concrete will depend on the area’s exposure to cars, foot traffic,
and any chemicals the decorative concrete is exposed to such as
chlorine, salt water, stabilizer and the like. We highly recommend
that stamped concrete projects be kept clean and resealed every
other year or as needed. The longer you wait, the more likely
you may notice the surface color fade slightly. Keeping a fresh
coat of sealer will protect and keep the color as vibrant as the day
it was installed. However, keep in mind, too much sealer can
cause a host of other problems, the most common is whitening.
THE RESEALING TEST: To determine if you need to reseal you
concrete, sprinkle water on the concrete surface. If the water is
absorbed and makes the surface noticeably darker, the sealer has
worn off and resealing the project will restore its original beauty. If
the water is not absorbed and beads on the surface, the concrete
should still be protected and likely does not require additional
resealing.
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Concrete ONE YEAR Limited Warranty
Limited Warranty: For one year, commencing from the completion
of your project, there will be no “Major Cracking,” “Major Scaling
and Spalling” or “Major Pop out” due to defective materials or
workmanship. Exterior concrete projects that are not sealed by
J&D are not covered in our one-year limited warranty.
1. Definitions: “Other exterior concrete” includes patios,
sidewalks, and other exterior flat work. “Major Cracking” means
cracks wider than ¼ inch that: *in total length, are more than 30%
of the length of all of the joints in your driveway or other exterior
concrete; or * in any parcel, the total length is more than 30% of
the perimeter length of the panel. “Major Scaling and Spalling”
means any substantial surface disintegration that occurs at the
surface of the driveway or other exterior concrete that covers
more than: *20% of the surface area of your driveway or other
exterior concrete; or *25% of any panel of your driveway or other
exterior concrete. “Major Pop out” means more than 50 conical
breakouts per 100 square feet in the concrete surface from
fractured pieces of aggregate.
2. Exclusions: This limited warranty does not apply to damage
resulting from *abuse of your driveway or other exterior concrete
*not any purpose other than residential purposes *fire, flood,
earthquake, defective subsurface or other act of God * altering
areas near your driveway or other exterior concrete so that
drainage or water runoff undermines your driveway or other
exterior concrete * the growth of trees (including roots) or plants
near your driveway or other exterior concrete * Scaling , spalling
or pop outs other than major scaling, spalling or pop outs
*Contact between your driveway or other exterior concrete and
vehicles, foreign objects, animals or persons (other than
contractor) during the 7 day period after your driveway or other
exterior concrete is installed *Cracks other than major cracks
*discoloration or stains * any settlement or shifting from
installation or repair of utility trenches near your driveway or any
other exterior concrete at the point where it meets a garage or car
port slab. Also, uniformity in the color of a driveway or other
exterior concrete may vary within the same pour or when repaired
or replaced. This warranty will not guarantee uniformity in color.
4. Remedy: A. If you think that your driveway or other exterior
concrete has Major Cracking. Major Scaling and Spalling, or
Major Pop outs due to defective materials or workmanship, you
must notify your Contractor in writing.
IF YOU DO NOT NOTIFY
THEM WITHIN 90 DAYS AFTER YOU DISCOVER MAJOR
CRACKING, MAJOR SCALING AND SPALLING, OR MAJOR
POP OUTS, YOUR LIMITED WARRANTY RELATING TO THAT
CONCERN IS VOID. TELEPHONING WILL NOT PRESERVE
YOUR RIGHTS.
B. Inspection: Once your Contractor receives notification, your
driveway or other exterior concrete will be inspected by your
Contractor or representative within 30 days to determine if Major
Cracking, Major Scaling and Spalling, or Major Pop out has
occurred due to defective materials or workmanship.
C. Repair or Replacement: If Major Cracking, Major Scaling or
Spalling or Major Pop out, which is the subject of the notice,
occurred within 1 year of the completion date due to defective
materials or workmanship, the Major Cracking, Major Scaling or
Spalling or Major Pop outs will either be repaired or the damaged
part of your driveway or the exterior concrete will be replaced.
This will be carried out at no charge to the homeowner. The
liability of J & D General Construction LLC under this warranty will
be limited to the repair or replacement of the defective area only
and will have the right to choose between repair or replacement.
Any treatment methods and scheduling are at the discretion of the
contractor.
5. No Other Warranties: There are no other warranties, expressed
or implied concerning your driveway or other exterior concrete.